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HAWAII PARROT.COM guarantee is drafted to protect both buyers and seller. We guarantee our birds will arrive alive and in good health and free of disease. Hawaii Parrot will not take responsibility for any disease the bird is exposed to after buyer receives bird. For this reason, the buyer has two business days after receiving the bird to have it examined by a DVM (DVM must be experienced with birds) All testing or samples for testing must be taken at that time. Hawaii Parrot WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY DVM COSTS INCLUDINGS but not limited to EXAMS, TESTING, MEDICINES, NECROPSEY, BOARDING. If buyer does not take bird to DVM for exam, guarantee will be VOID. If DVM finds the bird in poor health, forward documentation to Hawaii Parrot via fax. Authorize your DVM to discuss case with agent with Hawaii Parrot. If findings are legitimate, bird will be replaced or money refunded, sellers option. Bird must be returned to Hawaii Parrot via Seatec Animal Nutrition (LAX) San Pedro, CA at buyers expense. We guarantee against genetic birth defects for 10 years. All birds will arrive in good condition with good toes, toe nails, beaks unless stated before sale. GUARANTEE WILL BE VOID IF CLOSE BAND IS REMOVED.
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